Refund policy

Returns and Refunds

All sales are final. No refunds or exchanges are allowed once items are purchased. 

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue.

• Damaged Items: Customers must email our team at LFLFRAGRANCES@GMAIL.COM within 24 hours from the time of delivery if items are damaged. Our team will require up to 15 business days to assess your case. If approved, our team will email you with instructions for replacing the product. Customers will be liable for any shipping costs incurred during this process. If the customer chooses to return the product, they will also be responsible for return shipping costs.